Personalization
Personalized service, tailored to the specific needs and requirements of your study.
With more than 30 years of experience supporting studies across more than 100 countries, and having delivered over 100,000 clinical shipments worldwide, we provide secure, scalable, and fully integrated solutions that ensure every product is handled, stored, and transported with the highest level of care.
We offer comprehensive Pharmaceutical Storage, Distribution, and Returns Management services designed to support global clinical trial programs with precision, compliance, and complete accountability.
With decades of industry leadership, we bring deep operational, regulatory, and logistical experience to every clinical program. Our global network and robust quality systems enable reliable, compliant delivery of investigational medicinal products anywhere in the world.
Our purpose-built storage sites operate under full Good Manufacturing Practice (GMP) compliance and are dedicated exclusively to investigational medicinal products. Each facility is engineered for security, reliability, and environmental accuracy, supported by:
Our logistics specialists manage the whole clinical supply chain to ensure efficient, compliant delivery of patient kits worldwide, supporting international shipping across all regions, temperature-controlled and ambient distribution, and coordinated customs and regulatory documentation at every stage.
Our licensed facilities store and distribute controlled substances and hazardous materials, supported by secure, regulatory-approved vaults, rigorous security protocols and monitoring, and full compliance with international dangerous goods handling requirements.
We offer flexible, compliant, and fully documented returns management services to support the complete lifecycle of clinical trial materials. Our processes ensure accuracy, transparency, and audit readiness.
Returned materials are reconciled at three levels, depending on study design and regulatory requirements, ranging from shipper-only counts to verification of contents against packing lists, through to complete unit-level reconciliation of individual tablets, capsules, or vials.
Final destruction is performed by authorized providers, with options for witnessed destruction of controlled substances. Clients receive detailed Certificates of Destruction to support audits and maintain full compliance.
Our storage, distribution, and returns services are built around personalized support that aligns with the specific needs of each clinical study. With dedicated project teams and global logistics experts, we provide the operational insight and hands-on partnership required to manage complex supply chains with confidence. Our proven experience across a wide range of therapeutic areas and trial designs ensures reliable performance, while our end-to-end accountability, from initial storage through final destruction, delivers the assurance and transparency essential for successful clinical execution.
Personalized service, tailored to the specific needs and requirements of your study.
Dedicated project teams and logistics experts, providing hands-on oversight and consistent communication.
Proven global experience, supporting diverse therapeutic areas across regions and markets worldwide.
End-to-end accountability, from secure storage through distribution, returns management, and final destruction.
Non-Sterile Clinical Trial Services
Structure in every stage, momentum for every milestone, managing every detail, guiding you seamlessly from clinical development to launch.
Learn more about our non-sterile capabilities and how we deliver safe, reliable, and scalable solutions across a broad range of oral dosage forms.
Contact us today to talk to our expert customer services team about how we can support you with clinical trial storage and distribution services.